Another Accident at Work story..........

A worker who slipped in flooded toilets has won an undisclosed sum in compensation.


The man worked at a community centre and went to investigate a problem in the toilets. Someone had put the plugs in the washbasins and left the taps running and water had overflowed onto the floor. As he went to turn off the taps, the man slipped and fell, fracturing his elbow.



It emerged that this was not the first time someone had deliberately caused a flood at the premises. There had been a similar incident in another set of toilets at the community centre. However, no action had been taken on the part of the man’s employer to prevent the potential problem, such as removing the plugs or fitting each tap with a flow-limiting device.

The man brought a personal injury claim, but his employer denied liability for the accident. In court, the judge found that the employer had failed to put in place adequate health and safety measures. As well as steps to prevent a recurrence of flooding, there should have been a system in place for making regular checks on the toilets as the community centre was used by members of the public. Also, training should have been provided on how to deal safely with a flooding incident.

James Maxey, head of Dispute Resolution says....

The Sunday Times this week seemed to hit the right note with an article on page 9 of the Business Section headed "Try not to see your customers in court".

For the relatively small claims which make up most of the county court claims issued, the main difficulty lawyers have is delivering a cost effective solution. Factor in the wasted management time and the risk, whatever it may be, of losing, and you quickly see how suing on a modest dispute is often bad news even if you win.

A face to face meeting to try to resolve the dispute consensually is usually the best way forward, says the Times. Quite right. And if that does not work, whether or not litigation follows, consider mediation as a serious option. Yes, it may mean sharing the baby, but if you factor in the savings in risk, costs and time it usually offers a viable outcome.

And if you are a defendant reading this blog, does it mean things have gone soft and you can exploit opportunities to avoid paying? Not really. With the jittery economy we have today, more and more emphasis is being placed credit scoring and so forcing your opponent into suing and ending up with a judgment against you is seriously bad for your financial health. So even if your antics meant you got away without paying your debts on this occasion, was it really worth ruining your personal and business reputations for years to come?

Think about that next time you need to talk to your bank. So either everyone loses, or everyone wins.

I know which I would prefer.